The company under the corporate name "MAGE HOTELS & RESORTS SOCIETE ANONYME FOR THE EXPLOITATION OF HOTELS AND TOURIST FACILITIES" and the distinctive title "MAGE HOTELS & RESORTS S.A" (hereafter referred to as "the Hotel"), shall process your personal data for purposes related to customer service and reservations management.
Specifically, the Hotel processes:
Basic Personal Data: Name, surname, address, phone number, email, dates of stay, date of birth, etc.
Unique Identifiers: ID Card number, passport number, etc.
Financial Data: Credit/debit card numbers, IBAN.
Health Data: Information regarding allergies or dietary restrictions.
Social Welfare Data: Information regarding disabilities, etc.
Preference Data: Room type preferences, vegetarian options, etc.
Evaluation Data: Customer satisfaction feedback and reviews.
Identification Data: Reservation/booking number.
ℹ️ Note: The provision of the above personal data is considered necessary for the fulfillment of our services and for compliance with current legislation.
We may collect your personal data either:
Directly from you (during booking or check-in).
From affiliated reservation management companies (AXIA and Primal Res).
From the online booking platform Webhotelier HLDG LTD.
The use of your personal data is restricted exclusively to authorized personnel. It may only be made available to:
Customer management software providers.
Affiliated reservation management companies and booking agents (Online & Offline).
🔒 All third parties are bound by strict confidentiality clauses and secure data processing agreements.
Data Transfer: Your personal data is processed exclusively within Greece and will not be transmitted to countries outside the EU, unless:
It is required for regulatory purposes (e.g., residence confirmation for a VISA issuance).
It is necessary for the execution of a contract with travel agencies.
You have provided your express consent.
Your personal data shall be retained for the period required by applicable legislation, which corresponds to the legal limitation period for claims, up to a maximum of twenty (20) years.
Under the GDPR, you have the right to request from us:
🔍 Access to your personal data
📝 Correction or Deletion (Right to be forgotten) of your data
🔄 Portability of your data to another provider
🛑 Restriction of processing
🙅♂️ Opposition (Object) to processing
To exercise any of these rights, you can contact us directly at: info@athenstiarehotel.com.
If you believe that the processing of your data violates the applicable privacy laws, you have the right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr) or the respective supervisory authority of your country of residence.
For more detailed information, please review our full Privacy Policy.
